Walker Pender
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FAQs

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What areas of law do you specialise in?

Our core practice areas are those listed on our website. If you need legal advice regarding an issue that falls outside of our usual practice areas, please call us today so that we can discuss this with you. We offer general advice consultations or can refer you to a specialist if we are unable to assist.

How do you charge?

The answer to this question can vary, depending on your type of matter. At Walker Pender Group, we are transparent about our costs and believe our services should be accessible to everyone.

For most matters, we calculate an hourly rate and then charge time in six minute intervals. The hourly rate varies depending on the professional undertaking the work. For example, a Director or senior solicitor has a higher hourly rate than a junior solicitor, law clerk or secretarial staff member.

On top of charging for the time we have spent working on your matter, we charge for the costs we incur in doing the work (“sundries”) – such as photocopying and postage.

In addition, we charge you for any expenses that we incur on your behalf (“disbursements”) – such as fees for filing in court and search fees.

We also offer flexible payment arrangements and some of our services are available through Legal Aid. To discuss our costs and your matter, please contact us.

How can I keep my legal costs down?

A great way to help keep your legal fees down is to have a clear idea of the outcome you are hoping for at the beginning of your journey and discussing this with your lawyer upfront. The clearer our instructions, the more accurate we can be in our estimate of legal fees.

Talk to us about fees, we offer flexible costs arrangements to suit your individual needs and are happy to discuss these with you.

Here are some other ways you can keep costs down:

  1. Keep in mind that lawyers charge for each unit of time spent working on your matter – meaning that when you call or email, you incur fees. While you should never feel put off from contacting us, it can help keep costs down by asking all questions or discussing all issues in one call where possible.
  2. Provide all information/documentation when requested – this will reduce unnecessary fees incurred by us following you up for information or documents.
  3. Be prepared – try to make a list of questions you would like to ask or come prepared with documents or material that is organised in a chronological way. We can represent your interests in the best possible way and time spent organising your documents is also reduced or eliminated, keeping costs down.

I’ve just bought/sold a house and need to start the conveyancing process – what do I do?

Congratulations! Send your contract to us or put our firm details down on the contract. Once we receive the contract, we will contact you and commence the conveyancing process.

Can you travel to my home/the hospital?

Yes – If you are unable to attend our office, we can travel to you at your home or at the hospital, particularly for Will signings. We charge a travel fee within Ipswich City and outlying areas.

We also offer our services via Zoom, Skype or using other digital solutions. Contact us today if you are unable to visit us in person.

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      (07) 3813 7888

    Ipswich Office
    Level 1/28 Ipswich City Mall, Ipswich 4305
    Phone: (07) 3813 7888
    Opening Hours: Mon-Fri 8am- 5pm

    Springfield Office
    Orion Shopping Centre, Springfield QLD 4300
    Phone: (07) 3470 1400
    Opening Hours: Mon-Fri 8am- 5pm

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    • Conveyancing
    • Estates, Wills and Powers of Attorney
    • Estate Planning and Elder Law
    • Criminal and Legal Aid
    • Family Law and Dispute Resolution
    • Property, Commercial Law and Leases
    • Employment Law
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    • Home
    • About Us
    • Practice Areas
    • Latest News
    • Contact Us
    • Start Online
    • Home
    • About Us
      • Our Firm
      • Our Lawyers
      • Community Involvement
      • FAQs
      • Testimonials
    • Practice Areas
      • Conveyancing
        • Estates, Wills and Powers of Attorney
        • Estate Planning and Elder Law
      • Criminal and Legal Aid
        • Family Law and Dispute Resolution
        • Property, Commercial Law and Leases
      • Employment Law
    • Latest News
    • Contact Us
    • Start Online